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Website Privacy Notice 

 

We are Mellis Welding Supplies Ltd (“Mellis Welding supplies”) a company registered in England & Wales with company registration number 01972093.  Our registered office address is: Mellis Welding Supplies, Willow Cottage, Mellis, Eye, Suffolk, IP23 8DS. 

This privacy notice sets out how We collect and use personal data, in accordance with the UK’s General Data Protection Regulation (“GDPR”) and Data Protection Act 2018 (“Data Protection Legislation”). 

Mellis Welding Supplies Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. 

 

Cookies 

 

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site. 

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and allows to know how to improve our site. 

We use cookies for the following reasons on our website: 

Essential Cookies.  Cookies that we must use and that are essential to the running of our website, in that the website will not function correctly without the use of them. These are enabled by default and cannot be turned off, unless you change the cookie settings in your own web browser. 

We may utilise Google Analytics which is anonymised and in no way enables us to identify individual visitors, access any personal information however, Google Analytics will place a cookie on your device to enable the service.  

You may find more information about how Google Analytics cookies work on websites visit: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage  

Links to other websites 

Our website may contain links to other websites that relate or may be of an interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting any other site and our privacy statement will not apply. You should ensure that you look at the privacy statement applicable to the website in question. 

 

Customers Data 

 

Customers and others to whom Mellis Welding Supplies Ltd provides services in the course of its business or whom Mellis Welding Supplies Ltd reasonably considers would be interested in our services. In certain circumstances, Mellis Welding Supplies Ltd provides services to individual employees who work for Customer organisations. 

A) DATA PROTECTION PRINCIPLES 

Under GDPR, all personal data obtained and held by us must be processed according to a set of core principles. In accordance with these principles, we will ensure that: 

 

  1. processing is fair, lawful and transparent. 

  1. data is collected for specific, explicit, and legitimate purposes. 

  1. data collected is adequate, relevant and limited to what is necessary for the purposes of processing. 

  1. data is kept accurate and up to date. Data which is found to be inaccurate will be rectified or erased without delay. 

  1. data is not kept for longer than is necessary for its given purpose. 

  1. data is processed in a manner that ensures appropriate security of personal data including protection against unauthorised or unlawful processing, accidental loss, destruction or damage by using appropriate technical or organisation measures. 

  1. we comply with the relevant GDPR procedures for international transferring of personal data. 

 

 

  1. TYPES OF DATA HELD 

 

We collect very limited data about our customer. We only generally require your contact details or the details of individuals at your organisation to enable us to ensure that we can reach out to you about Mellis Welding Supplies Ltd services, ensure our relationship runs smoothly and in certain circumstances, provide services to your employees. We may also hold information relating to your engagement with our office, which we use to ensure that our marketing communications to you are relevant and timely. We may hold additional information that someone in your organisation has chosen to tell us. In certain circumstances, such as when you engage with our Finance and Debt Recovery teams, our calls with you may be recorded, depending on the applicable local laws and requirements. If we need any additional personal data for any reason, we will let you know: 

About you or individual contacts at your organisation, including: 

  1. Names 

  1. Job titles 

  1. Telephone numbers 

  1. Email addresses 

  1. Employment address 

 

  1. COLLECTING YOUR DATA 

We will receive data directly from you in two ways: 

  1. Where you contact us proactively, usually by phone or email; and/or 

  1. Where we contact you, either by phone or email. 

  • The types of information that we receive from you in this way include: 

  1. Key identification and contact information; and 

  1. Additional information that you choose to tell us, 

PERSONAL DATA WE RECEIVE FROM OTHER SOURCES; 

  • Where appropriate and in accordance with any local laws and requirements, we will seek more information about you or your colleagues from other sources generally by way of due diligence or other market intelligence: 

  1. From third party market research and by analysing online and offline media (which we will do ourselves. 

  1. From reputable vendors of business-to-business data lists to the extent we are able to use such data from such sources in compliance with the GDPR. 

 

  1. LAWFUL BASIS FOR PROCESSING 

The law on data protection allows us to process your data for certain reasons only. In the main, we process your data in order to comply with a legal requirement or in order to effectively manage the business agreement and terms that we have with you. 

 

The information below categorises the types of data processing, appropriate to your status, we undertake and the lawful basis we rely on. 

 

Activity requiring your data 

Lawful basis 

Collecting and processing data in the course of and to the extent necessary to reach out to Clients about our services; 

  • Storing Client details (and updating them when necessary) on Mellis Welding Supplies Ltd server, so that we can contact customers in relation to our services. 

 

 

Legitimate interests, namely it is in our interests and your interests. 

Collecting and processing Client data in the course of carrying out: 

  • customer satisfaction surveys to the extent that any data is published, this will be in aggregated/anonymised form only. 

 

Legitimate interests, namely it is in our interests and your interests to. 

Processing customer data in the course of carrying out Mellis Welding Supplies Ltd obligations arising from any contracts entered into between Mellis Welding Supplies Ltd  and third parties in relation to services, such as the delivery of products/goods ordered by customers or its employees. 

Legitimate interests, namely it is in our interests and your interests to fulfil our obligations under agreements with third parties such as potential services, so that we can help you find suitable products/goods. 

 

  1. SPECIAL CATEGORIES OF DATA 

Special categories of data are data relating to your:  

  1. health 

  1. sex life 

  1. sexual orientation 

  1. race 

  1. ethnic origin 

  1. political opinion 

  1. religion 

  1. trade union membership  

  1. genetic and biometric data. 

 

We carry out no processing activities using client special category data. 

 

  1. FAILURE TO PROVIDE DATA 

Your failure to provide us with data may mean that we are unable to fulfil our requirements for entering into our terms of business with you, meaning we cannot offer you our services. 

 

 

  1. WHO WE SHARE YOUR DATA WITH 

Employees within our company who have responsibility for services, administration of payment and contractual benefits and the carrying out performance related procedures will have access to your data which is relevant to their function. All employees with such responsibility have been trained in ensuring data is processed in line with GDPR.   

 

Data is not shared with third parties for any reason. 

 
We do not share your data with bodies outside of the European Economic Area. 

 

 

  1. PROTECTING YOUR DATA 

We are aware of the requirement to ensure your data is protected against accidental loss or disclosure, destruction and abuse. We have implemented processes to guard against such.  

 

 

  1. RETENTION PERIODS 

We only keep your data for as long as we need it for, which will be at least for the duration of your employment with us though in some cases we will keep your data for a period after your employment has ended. Some data retention periods are set by the law. Retention periods can vary depending on why we need your data. 

 

 

  1. AUTOMATED DECISION MAKING 

 

 

Automated decision-making means making decision about you using no human involvement e.g. using computerised filtering equipment. No decision will be made about you solely on the basis of automated decision making (where a decision is taken about you using an electronic system without human involvement) which has a significant impact on you. 

 

  1. CUSTOMER RIGHTS  

You have the following rights in relation to the personal data we hold on you: 

 

  1. The right to be informed about the data we hold on you and what we do with it. 

  1. The right of access to the data we hold on you. More information on this can be found in our separate policy on Subject access requests. 

  1. The right for any inaccuracies in the data we hold on you, however they come to light, to be corrected. This is also known as ‘rectification’. 

  1. The right to have data deleted in certain circumstances. This is also known as ‘erasure’. 

  1. The right to restrict the processing of the data. 

  1. The right to transfer the data we hold on you to another party. This is also known as ‘portability’. 

  1. The right to object to the inclusion of any information. 

  1. The right to regulate any automated decision-making and profiling of personal data. 

 

 

  1. CONSENT 

Where you have provided consent to our use of your data, you also have the right to withdraw that consent at any time. This means that we will stop processing your data.  

 

  1. MAKING A COMPLAINT 

If you think your data rights have been breached, you are able to raise a complaint with the Information Commissioner (ICO). You can contact the ICO at Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF or by telephone on 0303 123 1113 (local rate) or 01625 545 745. 

 

 

  1. DATA PROTECTION COMPLIANCE 

 

Our appointed compliance officer in respect of our data protection activities is: 

 

Contact: Mr Matthew Bennett  

 

Tel: 01379 783289 

 

Email: mellisweldingsupplies@outlook.com 

 

Address: willow cottage the common Mellis Suffolk ip23 8ds 

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