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Website Privacy Notice 

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Privacy Policy for Mellis Welding Supplies Ltd

Mellis Welding Supplies Ltd ("we", "our", "us") is committed to protecting your privacy and handling your personal information in a transparent and secure manner. This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website at www.mellisweldingsupplies.co.uk.

We process your personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and other applicable privacy laws.

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Who We Are

Mellis Welding Supplies Ltd

Willow Cottage
The Common
Mellis
Eye
Suffolk
IP23 8DS

Telephone: 01379 783289

Email: mellisweldingsupplies@outlook.com

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What Information We Collect

Depending on how you use our website, we may collect:

  • Your name

  • Email address

  • Telephone number

  • Billing and delivery address

  • Company name (where applicable)

  • Order details

  • Payment information (processed securely by our payment provider)

  • Any information you provide when requesting a quotation or contacting us

  • Technical information such as your IP address, browser type and device information

  • Website usage information collected through cookies (where applicable)

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How We Use Your Information

We use your personal information to:

  • Process and fulfil orders

  • Respond to enquiries and quotation requests

  • Provide customer support

  • Manage your account (where applicable)

  • Process payments

  • Deliver products and services

  • Improve our website and customer experience

  • Comply with legal and regulatory obligations

  • Prevent fraud and maintain website security

We only process your personal information where we have a lawful basis for doing so.

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Payments

Payments made through our website are processed securely by trusted third-party payment providers. We do not store your full payment card details on our servers.

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Marketing

If you subscribe to our marketing communications, we may send you information about products, services and promotions.

You can unsubscribe at any time by using the unsubscribe link within our emails or by contacting us directly.

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Social Media and Advertising Partners

We may use social media and advertising tools provided by third-party platforms to help us promote our products, measure advertising performance and understand how visitors interact with our website.

These services may include:

  • Meta Platforms, including Facebook and Instagram advertising tools.

  • TikTok advertising tools.

These platforms may collect information such as:

  • Pages visited on our website.

  • Products viewed.

  • Actions taken on our website.

  • Device and browser information.

  • Information relating to interactions with advertisements.

This information may be used to:

  • Measure the effectiveness of our advertising campaigns.

  • Improve our marketing activities.

  • Create audiences for advertising purposes.

  • Provide more relevant advertisements.

These technologies will only be used where you have provided consent through our cookie banner where required by applicable UK privacy laws.

We do not control how these third-party providers process information collected through their own platforms. We recommend reviewing their privacy policies for further information.

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Cookies

Our website may use cookies to:

  • Ensure the website functions correctly

  • Improve performance

  • Remember your preferences

  • Analyse website traffic

  • Enhance your browsing experience

You can control or disable cookies through your browser settings. Some parts of the website may not function correctly if cookies are disabled.

View or cookie policy here

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Sharing Your Information

We may share your personal information with trusted third parties where necessary, including:

  • Payment providers

  • Delivery and courier companies

  • Website hosting providers

  • IT service providers

  • Professional advisers

  • Government authorities where required by law

We never sell your personal information to third parties.

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Data Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure or destruction.

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Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or to comply with legal, accounting and tax obligations.

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Your Rights

Under UK data protection law, you have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your data

  • Restrict or object to processing

  • Request transfer of your data where applicable

  • Withdraw consent where processing is based on consent

  • Lodge a complaint with the Information Commissioner's Office (ICO)

To exercise any of these rights, please contact us using the details below.

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Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

Mellis Welding Supplies Ltd

Email: mellisweldingsupplies@outlook.com

Telephone: 01379 783289

Address:

Willow Cottage
The Common
Mellis
Eye
Suffolk
IP23 8DS

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Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page together with the revised effective date.

 

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