Cookie Policy
1. Introduction
This Cookie Policy explains how Mellis Welding Supplies Ltd ("we", "our", "us") uses cookies and similar technologies when you visit our website:
www.mellisweldingsupplies.co.uk
This policy explains what cookies are, why we use them, and how you can manage your cookie preferences.
This Cookie Policy should be read alongside our Privacy Policy, which explains how we collect, use and protect your personal information.
We use cookies in accordance with applicable UK privacy laws, including the Privacy and Electronic Communications Regulations (PECR) and the UK General Data Protection Regulation (UK GDPR).
2. What Are Cookies?
Cookies are small text files placed on your computer, tablet or mobile device when you visit a website.
Cookies allow a website to recognise your device and remember information about your visit. They help websites operate correctly, improve user experience and provide information about how visitors use the website.
Some cookies are essential for the website to function, while others require your permission before they can be used.
3. How We Use Cookies
We use cookies for several purposes, including:
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Keeping our website secure and operating correctly.
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Remembering customer account information.
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Managing shopping baskets and checkout processes.
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Understanding how visitors use our website.
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Improving website performance.
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Measuring marketing effectiveness.
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Providing more relevant advertising.
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4. Types of Cookies We Use
Essential Cookies
Essential cookies are required for our website to function properly.
They allow us to:
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Keep our website secure.
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Maintain customer account sessions.
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Remember items added to shopping baskets.
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Process orders.
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Support checkout functionality.
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Prevent fraudulent activity.
These cookies cannot be disabled because they are necessary for the operation of the website.
Functional Cookies
Functional cookies allow our website to remember choices you make and improve your browsing experience.
They may be used to:
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Remember preferences.
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Improve website usability.
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Provide a more personalised experience.
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Remember settings between visits.
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Analytics Cookies
We may use analytics services, such as Google Analytics, to understand how visitors use our website.
Analytics cookies may collect information including:
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Pages visited.
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Products viewed.
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Time spent on the website.
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How visitors reached our website.
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Device information.
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Browser information.
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Approximate location information.
We use this information to:
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Improve website performance.
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Improve navigation.
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Understand customer behaviour.
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Improve our products and services.
Analytics cookies will only be used where you have provided consent through our cookie banner where required.
Marketing Cookies and Advertising Technologies
We may use marketing cookies and similar tracking technologies to understand the effectiveness of our advertising and improve our marketing activities.
These technologies may include services provided by:
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Meta Platforms, including Facebook and Instagram advertising tools.
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TikTok advertising tools.
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Other advertising platforms we may use in the future.
These technologies may collect information such as:
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Pages visited.
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Products viewed.
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Actions taken on our website.
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Device information.
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Browser information.
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Approximate location information.
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Interactions with advertisements.
This information may be used to:
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Measure advertising performance.
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Understand customer interests.
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Create advertising audiences.
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Show more relevant advertisements.
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Improve marketing campaigns.
Marketing cookies and advertising technologies will only be activated where you have provided consent through our cookie banner where required by law.
5. Third-Party Cookies and Services
Some cookies may be placed by trusted third-party providers that help us operate, analyse and improve our website.
These third parties may include:
Payment Providers
We use secure payment providers including:
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Stripe
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PayPal
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Klarna
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Worldpay
These providers may use cookies or similar technologies to:
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Process secure payments.
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Prevent fraud.
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Verify transactions.
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Complete purchases.
We do not store your full payment card details.
Payment providers process information according to their own privacy policies.
Analytics Providers
We may use analytics providers such as Google Analytics to understand how visitors interact with our website.
These services may collect information about website usage to help us improve our services and customer experience.
Social Media and Advertising Providers
We may use advertising and tracking tools from:
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Meta Platforms, including Facebook and Instagram.
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TikTok.
These services may use cookies or similar technologies to measure advertising effectiveness and provide relevant advertisements.
We do not control cookies placed by third-party providers. We recommend reviewing their own privacy and cookie policies for further information.
6. Cookie Consent
When you first visit our website, you will be shown a cookie banner allowing you to manage your preferences.
You may choose to:
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Accept all cookies.
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Reject non-essential cookies.
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Manage your cookie preferences.
Non-essential cookies, including analytics and marketing cookies, will only be activated after consent has been provided where required.
You can change or withdraw your cookie preferences at any time through our cookie management tools.
7. Managing Cookies Through Your Browser
You can also control cookies through your internet browser settings.
Most browsers allow you to:
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View cookies stored on your device.
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Delete existing cookies.
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Block cookies.
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Receive warnings before cookies are stored.
Please be aware that disabling cookies may affect website functionality, including:
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Customer account features.
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Shopping basket functionality.
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Checkout processes.
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8. How Long Cookies Remain on Your Device
Cookies may be either:
Session Cookies
These are temporary cookies that are deleted when you close your browser.
Persistent Cookies
These remain on your device until they expire or are manually deleted.
The length of time cookies remain depends on the purpose of the cookie and the third-party provider that created it.
9. Your Privacy Rights
Under UK data protection laws, you have rights relating to your personal information, including:
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The right to understand how your information is used.
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The right to withdraw consent.
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The right to request access to your personal information.
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The right to request correction or deletion of information.
For more information, please see our Privacy Policy.
10. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect:
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Changes to the cookies we use.
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Changes to our website.
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Changes to our marketing activities.
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Changes in legal requirements.
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Changes to third-party services.
Any updates will be published on this page with the revised effective date.
11. Contact Us
If you have any questions about this Cookie Policy, please contact:
Mellis Welding Supplies Ltd
Willow Cottage
The Common
Mellis
Eye
Suffolk
IP23 8DS
Telephone:
07798 802766
